HOW TO MEASURE:

To choose the correct size for you, measure your body as follows:

Shoulder:Measure shoulder to shoulder
Bust:Measure around fullest part, underarm to underarm
Waist:Measure around natural waistline
Hips:Measure 20cm down from the natural waistline, across the fullest point of the hips
Rise:From the x seam between the legs to the waist
Inseam:From the x seam between the legs to the bottom of the arride
Total Length:Measure from shoulder to hem
Sleeve Length:Measure from shoulder seam to wrist

• Returns
• Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
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• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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• Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
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• Additional non-returnable items:
• Gift cards
• Downloadable software products
• Some health and personal care items
• Items listed with defects
• Items listed as "for parts or not working".
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• Please do not send your purchase back to the manufacturer.
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• There are certain situations where only partial refunds are granted (if applicable)
• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery
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• Refunds (if applicable)
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
• Items not received in original condition, or returned for reasons other than our own error may be subject to partial refund only.
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• Late or missing refunds (if applicable)
• If you haven?t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you've done all of this and you still have not received your refund yet, please contact us on eBay.
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• Sale items (if applicable)
• Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
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• Exchanges (if applicable)
• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a message to initiate an exchange.
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• Gifts
• If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
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• If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
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• Shipping
• To return your product, you should mail your product to: 4351 Sellers St, Indianapolis, IN 46226
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• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
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• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don?t guarantee that we will receive your returned item.

GIFT CARDS - VANESSAJANESTORE.COM

A gift card to Vanessa Jane is the perfect gift for the savvy shopper in your life. Our e-gift cards can be purchased in denominations of $10, $25, $50, $100. Gift cards are instantly delivered to an email address, and can be redeemed at VanessaJaneStore.com

To purchase a gift card, just click the link below.

This gift card is redeemable only for merchandise on vanessajanestore.com. Gift cards cannot be used for purchases on other marketplaces, such as eBay. Gift cards are not redeemable for cash, and cannot be applied toward credit or any credit card account. Lost or stolen cards cannot be replaced. Gift cards do not expire. No fees are attached to gift card usage. Gift cards are nor refundable.