Customer Satisfaction Is Worthless Customer Loyalty Is Priceless : How to Make
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A nationally syndicated columnist and sales trainer shows how to convert satisfied customers into loyal customers. Includes real-world techniques helpful checklists inspiring stories and thought-provoking self-tests. Nationally syndicated columnist and sales trainer Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.
Listed: Martha Russel
Due to variances in monitor color, and lighting, the color of some items may differ slightly from the photographs
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Shelf I19 (OS/Multicolor)
Listing SKU: VJ6953695838293